Administration Panel

Recent Access History
Pending Actions
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Where do I go? Quick guide
  • Commission → Accounting → Invoices → Confirm after verifying payment
  • Service request → Solicitudes → Pending → Assign provider
  • Verification → Human Resources → Provider Verification
  • WhatsApp (action) → WhatsApp → Respond / Takeover
  • WhatsApp (monitor) → optional — AI handles it; open only to supervise
  • Client payment receipt → Solicitudes or Accounting → Payments
  • Edit prices / catalog → Service Rates
Remote Portals
Customer Portal
Client service requests
Provider Portal
Provider job management
Service Request
Remote service order flow
Provider Registration
New provider registration form

Company Information

Service Rates

Update worker pay and client prices anytime.

View
Inventory

Secondary sales and inventory catalog.

View
Providers

Independent service providers on the platform.

View
Service Orders

Cleaning, repairing, and remodeling services.

View
Customers

Customer management.

View
Reports

Reports and analysis.

View
Accounting

Accounting and finances.

View
Human Resources

Departments, managers, positions, benefits.

View
Office Users & Roles

Create managers, accountants, advisors with system roles.

Change My Password

Inventory

Solicitudes de Servicio

Cobros del Día
$0

Service Orders

Vista tabla con proveedor asignado y acciones. También puedes usar Solicitudes para la vista detallada y cobros del día.

Business Reports & Analytics

Financial Summary

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Sales Analysis

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Customer Analysis

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Inventory Status

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Revenue Report
Total Revenue
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Provider Payouts (80%)
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Company Revenue (~20%)
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Completed Jobs
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Revenue by Service Category
Service Type Requests Completed Total Revenue Provider (80%) RalCentro (~20%)
Click "Load Report" to view data
Revenue by Market
Market Moneda Requests Completed Revenue Provider (80%) RalCentro (~20%)
Click "Load Report" to view data

Providers

Independent contractors on the RalCentro platform — not company employees. New field providers apply via Work Applicants in Human Resources.

Customers

Sales

Sales Leads
Click Refresh to load leads.

Human Resources

Work Applicants

Cozumel + Medellín pilot only by default. Monica and Gemima each have two logins: worker portal (cleaning jobs) and office dashboard (market advisor).

IDNameEmailLocationPositionLogin AccessStatusAppliedActions
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Provider Verification

Step 2 after activation: approve verified providers before they can accept or be assigned jobs.

Service Rates

Edit provider pay and client prices by market. Changes apply immediately to WhatsApp AI, service requests, and portals.

Tip: Filter by market (e.g. Cozumel MX, Medellín CO). Hour packages like Basic Cleaning 4h are rows in this catalog — edit Client MXN/COP/USD and click Save.
You can view rates but only Admin, Manager, or CEO can save changes.
IDServiceMarketCategoryUnitHrs Worker PayClient USDClient MXNClient COPClient HNL MinMaxMarginSave
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Office Users & Roles

Create RalCentro office staff — managers, accountants, advisors, HR. Field providers must use Provider Registration, not this form.

Market Advisor scopes admin access to one city (Monica → Medellín, Gemima → Cozumel). Use role market_advisor + correct Country + City. Staff by Department below shows advisors per area. Default password: Password123.
Pilot dual login: Monica and Gemima each have two accounts (same default password Password123).
Create Office User
Staff by Department

All departments in the system — managers, advisors, and office staff assigned to each area (Cleaning, Finance, HR, etc.).

Open this tab to load the department directory.
All Office Users
Name Username Email Department Position Login Access Role Portal Access Status Actions
Open this tab to load office users.

Conversaciones WhatsApp

AI Analyzer Settings

AI Analysis
Automatically analyze service requests with OpenAI
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GPT-4o mini
Simple requests
GPT-4.1 mini
Complex/Emergency
50
Word threshold
🧪 Test AI Analyzer

Accounting

Commission Invoices
RalCentro 80/20 — provider commission receipts (home services)
Click Refresh to load invoices.

Finance

Based on completed jobs · single client price · ~80% provider / ~20% platform
Total Revenue
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COP
Jobs Completed
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this year
Company Margin (~20%)
—
net income
Provider Payout (80%)
—
labor cost
Revenue by Month
MonthRevenueJobsMargin
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Revenue by Service
ServiceRevenueJobs%
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Active Providers by Department
ProviderPositionDepartmentBase Rate/hrEstado
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Analytics Dashboard

📦 Jobs Today
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💰 Revenue Today
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👷 Active Providers
—
⏱️ Avg Response Time
—
minutes
📈 Revenue — Last 30 Days
🌎 Jobs by Market
🔧 Jobs by Service Type
🏆 Top 5 Providers by Revenue
🚦 Health Monitor
Acceptance Rate
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Completion Rate
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Avg Provider Rating
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Pending Verification
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📈 Page Analytics
Visitors Today
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This Week
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Logins Today
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Requests Today
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Applications
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By Country
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Top Pages
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Recent Logins
FechaPaísCiudadDevice
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Market Opportunities

Services requested by clients that are not in the catalog yet.

Servicio Veces Pedido Mercado Ultimo Pedido Estado Acciones
Click the tab to load data...

Comida Casera

ID Negocio Dueña Ciudad Estado Registro Acciones
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